Loyalty app
Download our app and receive cash back, great deals and information about special events
Become a member of our loyalty club
As part of the Skagen Fiskerestaurant Loyalty Club, you get access to exclusive promotions, events and prizes, as we want to pamper you as a member.
- get access to exclusive promotions
- get points for every visit
- get cashback in your wallet
If you experience problems with points or anything else related to the app - you can contact Louise J. Møller at ljm@skfisk.dk
What to do once you have downloaded our Loyalty app
Step 1
Enter your mobile number. Then enter the code you receive via SMS.
Step 3
Tap in the top right corner (profile icon) which will take you to settings
Step 4
Click on “My info, consent and log out”. Enter your email. Important! This is the same email you provided to us. Otherwise, we cannot grant you your benefits.
Step 5
On the same screen, you will need to add a payment card. Our system will then automatically recognize your payment card when you pay at one of our restaurants, and your discount will be deducted from your bill.
FAQ about Loyalty app
What is the loyalty app and what do I get out of it?
The loyalty app is your easy shortcut to a little extra when you visit Skagen Fiskerestaurant. As a member, you can get access to exclusive promotions, invitations to events and the chance to win prizes. You earn points when you buy food, drinks or experiences, and you also get cashback, which lands in your wallet in the app. It's all in one place, so you don't have to keep track of it yourself.
How do I become a member – is it difficult?
It's designed to be quick. You download the app and sign up with your mobile number, after which you'll receive an SMS code that you enter. Once you're logged in, you're good to go, and you can see your benefits directly in the app. If you want your benefits to be linked to you correctly, there's one important thing about email that you need to get right:
Why do I have to enter my email in the app?
Because the email is used to correctly connect you with what you have already provided to us. If the email does not match, the system may have difficulty assigning you your benefits. Inside the app, go to profile/settings and find “My info, consent and log out”, where you can enter the email. It may sound a bit square, but that is exactly what makes things work as they should.
What does it mean that I get points for every visit?
Every time you shop with us, you can earn points that are registered in the app. The more you use the app, the more you can track your progress and your benefits. The points are a way to reward you for coming back – without you having to do anything extra at the table besides having the app ready. It's intended as a nice bonus, not a project.
What is cashback in wallet – and how do I use it?
Cashback is money back that is put into your wallet in the app. You can think of it as savings that you can use on a later visit. The app shows what you have left, so you always have an overview. If you are in doubt about how it is used when paying, the staff will be happy to help you on the day to make it easy.
What are bronze, silver and gold – and how do you get there?
The app works with loyalty levels such as bronze, silver and gold. The levels are typically related to how much you have shopped with us over time, so you can gradually gain access to more or better benefits. It is not something you have to “chase” – it will happen automatically when you use the app on your visits. In the app you can see where you stand and what it means to you.
Do I receive offers and messages in the app – and what are they about?
Yes, the app is also the place where we can share great deals and information about special events. These can be campaigns, events or little surprises that only members will be notified about. The idea is that you get relevant inspiration without having to keep an eye on all sorts of places. And you can always choose to turn on and off in your consents, so it suits you.
What do I do if I don't receive the SMS code upon creation?
Start by checking that your mobile number is entered correctly and that you have coverage. Sometimes an SMS can take a few minutes to arrive, especially if the network is buggy. If it still doesn't arrive, it may help to try again or close the app completely and reopen it. And if it's still buggy, get in touch with us and we'll find a solution together.
Do I need to do anything at the checkout to get my benefits?
Basically, it's about making sure the app is set up correctly so that your visit can be registered. The most important thing is that your mobile number and email are correctly linked to your profile so that your benefits can be awarded. If a QR code or similar is used in a given context, we will guide you on the spot. The goal is for it to feel easy, not technical.
What about my data – does the app share information with others?
The app description states that no data is shared with third parties. This gives you peace of mind when using an app that tracks your visits. At the same time, you control your consents within the app, so you can choose what you want to say yes to. In short: You get the benefits without feeling unsafe.